Website Maintenance & Ongoing Support
Your website is not a one-and-done project. It needs regular updates, security patches, and performance tuning to stay fast, secure, and visible in search results. We handle all of it so you do not have to think about it.
What is Included
Comprehensive maintenance that covers security, performance, backups, and ongoing improvements.
Software & Dependency Updates
We keep your frameworks, libraries, and plugins updated to the latest stable versions. No more security vulnerabilities from outdated dependencies.
Security Monitoring & Patching
Continuous monitoring for vulnerabilities, malware, and suspicious activity. We patch issues within hours, not days, and notify you immediately if anything is found.
Performance Optimization
Monthly performance audits with Core Web Vitals tracking. We optimize images, clean up code, tune caching, and ensure your site loads fast for every visitor.
Automated Backups
Daily automated backups stored off-site with 30-day retention. One-click restore capability so you are never more than 24 hours from a clean recovery point.
Uptime Monitoring
24/7 uptime monitoring with instant alerts. If your site goes down, we know within 60 seconds and start working on a fix before you even notice.
Bug Fixes & Content Updates
Quick turnaround on bug fixes, text changes, image swaps, and minor feature additions. No need to learn a CMS or hire a separate freelancer.
Maintenance Plans
Flexible plans that scale with your needs. Contact us for custom pricing based on your site complexity.
Essential
For small business websites that need the basics covered.
- Monthly dependency updates
- Weekly automated backups
- Uptime monitoring
- Security scanning
- 2 content updates per month
- Email support (48h response)
Professional
For businesses that depend on their website for revenue.
- Everything in Essential
- Bi-weekly dependency updates
- Daily automated backups
- Monthly performance audit
- 5 content updates per month
- Priority email & chat support (24h response)
- Monthly analytics report
Enterprise
For high-traffic sites and e-commerce stores.
- Everything in Professional
- Weekly dependency updates
- Real-time database backups
- Weekly performance optimization
- Unlimited content updates
- Phone, email, & chat support (4h response)
- Custom analytics dashboards
- Staging environment
- Dedicated account manager
Our Service Level Agreement
Clear commitments with measurable standards. You always know what to expect.
Response Times
Critical issues (site down): 1-hour response. High priority (broken functionality): 4-hour response. Standard requests: 24-48 hour response.
99.9% Uptime Target
We target 99.9% uptime across all managed sites. Our infrastructure runs on Vercel and Cloudflare with automatic failover and global edge caching.
Direct Access
No ticket queues or overseas call centers. You communicate directly with the developer who built your site and knows your codebase inside out.
Monthly Reporting
Detailed monthly reports covering uptime, performance metrics, security scan results, updates applied, and recommendations for improvement.
Why Website Maintenance Matters
Skipping maintenance is not saving money. It is accumulating risk.
67% of small business websites have unpatched vulnerabilities that could be exploited within weeks.
A 1-second delay in page load time reduces conversions by 7% on average.
Google penalizes slow, insecure sites in search rankings, costing you organic traffic.
The average cost of a website breach for a small business is over $25,000 in downtime, cleanup, and lost trust.
Regular maintenance costs a fraction of an emergency rebuild after a security incident.
Keep Your Site Running at Peak Performance
Get a custom maintenance quote based on your site. We will review your current setup, identify any issues, and recommend the right plan for your needs.
Get Your Maintenance Quote